TERMS OF SERVICE
Last updated: September 10, 2026
OVERVIEW
This website is operated by Viti Barbers NZ Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to Viti Barbers NZ Ltd. Viti Barbers NZ Ltd offers this website, including all information, tools, booking platforms, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site, booking an appointment, or purchasing products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein or available via hyperlink.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.
SECTION 1 - ONLINE STORE & BOOKING TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your region or country of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.
While both walk-ins and advance bookings are welcomed, precise appointment times cannot be strictly guaranteed. Service commencement remains subject to barber availability and existing walk-in volume. Every effort is made to ensure timely service; however, a minimum waiting buffer of 15 minutes should be anticipated during peak hours and busy days.
You may not use our products or services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your access to our Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted across various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from Viti Barbers NZ Ltd.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. Material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.
This site may contain historical information provided for your reference only. We reserve the right to modify contents at any time, but we have no obligation to update any information on our site.
SECTION 4 - MODIFICATIONS TO SERVICES AND PRICES
Prices for our grooming services and retail products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS AND SERVICES
Certain products or services (such as online appointment slots or exclusive grooming items) may be available exclusively online through the website. These products or services may have limited availability and are subject to return or exchange according to our Refund Policy.
We make every effort to display the colors and images of our products as accurately as possible. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction.
Descriptions of products and product pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product or service at any time.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order or booking you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase, booking, and account information for all transactions made at our store. You agree to promptly update your account and other information, including your email address, phone number, and payment details, so that we can complete your transactions and contact you as needed.
SECTION 7 - OPTIONAL THIRD-PARTY TOOLS
We may provide you with access to third-party tools (such as embedded scheduling calendars or map widgets) over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to external websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and do not warrant any third-party materials or websites.
SECTION 9 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS
If you send suggestions, ideas, reviews, or other materials to us (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use any comments that you forward to us. We are under no obligation to maintain comments in confidence, pay compensation, or respond.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, or personal rights, and will not contain abusive, obscene, or unlawful material.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the site is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, transit times, or booking availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:
For any unlawful purpose or to solicit others to perform unlawful acts.
To violate any international, federal, or local regulations, rules, or laws.
To infringe upon or violate our intellectual property rights or those of others.
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
To submit false or misleading information or upload viruses or malicious code.
To collect or track the personal information of others or to spam, phish, or scrape content.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
The Service and all products and services delivered to you through the Service are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied.
In no case shall Viti Barbers NZ Ltd, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the Service or products procured using the Service.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Viti Barbers NZ Ltd, our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service without affecting the validity of remaining provisions.
SECTION 16 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New Zealand.
SECTION 17 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of or access to our website or Service following the posting of changes constitutes acceptance of those changes.
SECTION 18 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at admin@vitibarbers.co.nz
Viti Barbers NZ Ltd
192 Stoddard Road, Mt Roskill, Auckland, New Zealand
Email: admin@vitibarbers.co.nz
Phone:+64 22 124 3786